We understand how frustrating it can be when something doesn’t work as expected. Bugs happen from time to time, but don’t worry! We’re here to help you get back on track as smoothly as possible.
Follow this easy guide to know what to do if you come across a bug.
Customer Support Contact: [email protected]
Some Example Situations:
Have Wrong Credit Count?
Sometimes your Credit count can be incorrect, if this happens, reach out to Customer Support.
Can't Add Your Personal Brand to Your Profile?
Of course, you want your personal brand to shine! If you're having trouble, feel free to reach out to Customer Support! We will be happy to help.
Unable to Upgrade or Cancel Your Subscription?
Sometimes people have trouble changing their subscription or cancelling their subscription before their next payment. If this is something you are experiencing, please reach out to Customer Support!
Error Code?
If you see an error message like "Error" or "Something went wrong":
Refresh the page — this usually fixes it
If the issue continues, feel free to reach out to Customer Support and we’ll be happy to help!